Every message
.
One inbox.
message
Stop switching between Telegram, WhatsApp, Instagram, and email. Umera brings all your conversations into one lightning-fast workspace.
Launching in
500+ beta users
already on the waitlist
Hey, about the enterprise pricing...
The shipment arrived, looks great!
Re: Q4 Partnership Proposal
Love the new collection! 😍
Can you send the invoice?
Meeting rescheduled to 3pm
Alex Rivera
via Telegram · Online
Hey! I'd love to discuss the enterprise plan for our team.
Hi Alex! The Enterprise plan includes unlimited channels, AI copilot, and dedicated support.
Perfect. We have about 15 people who need access.
Great! For 15 seats, it's $149/mo. I can set up a demo this week.
I'll send over the pricing breakdown and schedule a demo for your team.
Trusted by 500+ teams worldwide
Channels supported
Beta users
Avg. response time
Waitlist signups
All your conversations, one powerful view
See every message from every channel in a single timeline. Reply to Telegram, WhatsApp, and email without ever switching tabs.
Hey, about the new pricing tiers you announced...
The shipment arrived! Looks great 🎉
Re: Q4 Partnership Proposal — Following up...
Love the new collection! When does it launch?
Can you send me the invoice for last month?
Just saw your latest update — great work!
Are we still meeting at 3pm tomorrow?
Please share the updated contract draft
Alex Rivera
Hey, about the new pricing tiers you announced — do enterprise plans include API access?
2m ago
Yes! Enterprise includes full API + webhook access, priority support, and custom integrations.
1m ago
Perfect. Let me loop in our CTO.
just now
Powerful features. Zero complexity.
Everything you need to manage high-volume conversations across every channel — without the chaos.
Lightning-Fast Search
Find any message, contact, or attachment across all channels in milliseconds. Full-text search with smart filters.
Hey, I'd love to discuss the new pricing tiers you announced last week...
Our plans start at $29/mo for the pricing tier you asked about. The team...
Hi team, please review the attached pricing proposal before our Friday...
Can you send me the pricing PDF for the enterprise plan? My team needs...
What's the pricing breakdown for 50+ seat teams? We need a detailed...
Smart Routing
Automatically route conversations to the right team member based on channel, language, topic, or custom rules.
Shared Inboxes
Collaborate with your team on shared inboxes. See who's handling what, avoid duplicate replies, and stay aligned.
Hey, can we discuss pricing for 50+ seats?
JWHaving trouble connecting the WooCommerce plugin...
SKCould you resend the invoice from last month?
UnassignedWould love to see CSV import for contacts...
ARCanned Responses
Create and share response templates. Insert them with a shortcut and personalize with dynamic variables.
/welcome/pricing/refund/demo/meetingHi {{name}}, thanks for your interest in Umera!
For {{company}}, I'd recommend our {{plan}} at $29/mo — it includes unlimited channels, shared inboxes, smart routing, and priority support.
Want me to set up a quick demo for your team? I have slots open this week.
Best,
The Umera Team
Analytics Dashboard
Track response times, conversation volume, and team performance across all channels in real time.
Enterprise-Grade Security
AES-256 encryption at rest, TLS 1.3 in transit, GDPR-ready, and granular permission controls.
AI that actually helps your team
Every message is automatically translated, analyzed, and enriched. Your agents get AI-suggested replies, sentiment detection, and smart summaries — all in real-time.
50+
Languages
< 2s
Response time
94%
Accuracy
AI Assistant
Processing in real-time
Real-time Translation
Auto-translate messages in 50+ languages. Your team replies in their language, customers see theirs.
Smart Reply Suggestions
AI analyzes context and suggests the perfect response. One click to send.
Sentiment Analysis
Detect frustrated customers instantly. Route high-priority conversations to senior agents.
Auto-Tagging
AI categorizes every conversation by topic, urgency, and intent. No manual labeling.
Conversation Summaries
Get instant summaries of long threads. Hand off conversations without reading 200 messages.
Knowledge Base AI
Train the AI on your docs, FAQs, and past conversations. It learns your brand voice.
Every contact, every interaction
Build rich customer profiles automatically. See every conversation, deal stage, and interaction in one unified timeline.
Alex Rivera
TechFlow · $12,400
Sarah Kim
Meridian · $8,600
Marcus Johnson
GlobalReach · $24,000
Priya Patel
NovaTech · $4,200
David Chen
Bloom Co. · $1,800
Alex Rivera
TechFlow · alex@techflow.io
Deal
Channels
Tags
Upcoming
Product Demo Call
Thu 2:00 PM · 30 min
Activity
Unified contact profiles
Every channel, one profile. See Telegram, WhatsApp, email — merged into a single view.
Deal pipeline tracking
Drag deals through stages. See value, probability, and expected close date at a glance.
Calendar & scheduling
Schedule meetings directly from conversations. Syncs with Google Calendar, Outlook, and Cal.com.
Conversation history
Every interaction auto-synced across channels. Full timeline, zero manual work.
Notes & internal threads
Leave private notes on any contact or deal. Tag teammates with @mentions for context.
Automations & workflows
Auto-assign leads, trigger follow-ups, and update deal stages based on custom rules.
Smart segmentation
Custom fields, tags, and filters. Build segments that update automatically.
Revenue analytics
Track pipeline value, conversion rates, and revenue forecasts across all deal stages.
Built for teams that move fast
Give every team member the right conversations. Avoid collisions, share context, and keep everyone in sync.
Shared Inboxes
Manage conversations as a team with shared access and visibility.
Collision Detection
See when a teammate is viewing or replying to the same conversation.
Internal Notes
Leave private notes on conversations that only your team can see.
Assignment Rules
Auto-assign conversations based on channel, topic, or round-robin.
SLA Tracking
Set response time goals and track performance against SLA targets.
Team Online
Customer is a warm lead — discussed enterprise pricing last week. Follow up with custom proposal.
Added by Sarah K. · 2 hours ago
Assigned to
Developer-first by design
Integrate messaging into your product with our powerful API. Webhooks, REST, and GraphQL — everything you need.
Webhooks
Real-time event notifications for messages, contacts, and conversations.
REST API
Full CRUD operations on messages, contacts, teams, and channels.
GraphQL
Query exactly the data you need with our flexible GraphQL endpoint.
Setting up Umera SDK...Installing dependencies...✓ @umera/sdk installed✓ API key configured✓ Webhook endpoint registeredReady! Send your first message with: umera.messages.send({ channel: "whatsapp", to: "+1..." })Up and running in three steps
No complex setup. No migration headaches. Connect your channels, invite your team, and start replying — all in minutes.
One inbox for every channel
Connect all the platforms your customers use. New channels are added every month.
Unified Inbox
“The AI translation alone saves us 4 hours a day. We have clients across 12 countries and Umera makes it feel like everyone speaks the same language. Game changer.”
Sarah Williams
VP of Operations · GlobalReach
“We went from juggling 5 different messaging apps to one clean inbox. Response times dropped by 60% in the first week. Our support team actually enjoys working now.”
“Integration took 20 minutes. The webhook API is clean, the docs are excellent, and their SDK just works. Finally, a messaging platform built for developers.”
“The shared inbox changed everything for our sales team. No more 'who's replying to this?' moments. We closed 40% more deals in Q1 just by not dropping conversations.”
“We went from juggling 5 different messaging apps to one clean inbox. Response times dropped by 60% in the first week. Our support team actually enjoys working now.”
“Integration took 20 minutes. The webhook API is clean, the docs are excellent, and their SDK just works. Finally, a messaging platform built for developers.”
“The shared inbox changed everything for our sales team. No more 'who's replying to this?' moments. We closed 40% more deals in Q1 just by not dropping conversations.”
“We went from juggling 5 different messaging apps to one clean inbox. Response times dropped by 60% in the first week. Our support team actually enjoys working now.”
“Integration took 20 minutes. The webhook API is clean, the docs are excellent, and their SDK just works. Finally, a messaging platform built for developers.”
“The shared inbox changed everything for our sales team. No more 'who's replying to this?' moments. We closed 40% more deals in Q1 just by not dropping conversations.”
“We went from juggling 5 different messaging apps to one clean inbox. Response times dropped by 60% in the first week. Our support team actually enjoys working now.”
“Integration took 20 minutes. The webhook API is clean, the docs are excellent, and their SDK just works. Finally, a messaging platform built for developers.”
“The shared inbox changed everything for our sales team. No more 'who's replying to this?' moments. We closed 40% more deals in Q1 just by not dropping conversations.”
“The AI translation alone saves us 4 hours a day. We have clients across 12 countries and Umera makes it feel like everyone speaks the same language. Game changer.”
“We handle 3,000+ WhatsApp and Telegram messages daily. Before Umera it was chaos — now every message gets a response within 5 minutes. Our CSAT score jumped from 72 to 94.”
“As a 4-person startup, we needed to look bigger than we are. Umera lets us manage Instagram, email, and Telegram from one place — our customers think we have a 20-person support team.”
“The AI translation alone saves us 4 hours a day. We have clients across 12 countries and Umera makes it feel like everyone speaks the same language. Game changer.”
“We handle 3,000+ WhatsApp and Telegram messages daily. Before Umera it was chaos — now every message gets a response within 5 minutes. Our CSAT score jumped from 72 to 94.”
“As a 4-person startup, we needed to look bigger than we are. Umera lets us manage Instagram, email, and Telegram from one place — our customers think we have a 20-person support team.”
“The AI translation alone saves us 4 hours a day. We have clients across 12 countries and Umera makes it feel like everyone speaks the same language. Game changer.”
“We handle 3,000+ WhatsApp and Telegram messages daily. Before Umera it was chaos — now every message gets a response within 5 minutes. Our CSAT score jumped from 72 to 94.”
“As a 4-person startup, we needed to look bigger than we are. Umera lets us manage Instagram, email, and Telegram from one place — our customers think we have a 20-person support team.”
“The AI translation alone saves us 4 hours a day. We have clients across 12 countries and Umera makes it feel like everyone speaks the same language. Game changer.”
“We handle 3,000+ WhatsApp and Telegram messages daily. Before Umera it was chaos — now every message gets a response within 5 minutes. Our CSAT score jumped from 72 to 94.”
“As a 4-person startup, we needed to look bigger than we are. Umera lets us manage Instagram, email, and Telegram from one place — our customers think we have a 20-person support team.”
Simple, transparent pricing
Free to start, scale when you're ready. No hidden fees, no per-message charges.
Available March 2026
Starter
forever
For individuals and small projects getting started.
- 2 connected channels
- 1 team member
- 500 messages / month
- Basic search
- Community support
Pro
per seat / month
For growing teams that need more power and automation.
- All 6+ channels
- Unlimited messages
- AI assistant & translation
- Shared inboxes
- Canned responses
- Analytics dashboard
- Priority support
Enterprise
tailored to your needs
For large organizations with advanced security and compliance needs.
- Everything in Pro
- Unlimited team members
- SSO / SAML
- Custom SLAs
- Dedicated account manager
- SOC 2 & GDPR (in progress)
How Umera compares
See how Umera stacks up against the alternatives.
| Feature | Umera | Intercom | Zendesk | Crisp |
|---|---|---|---|---|
| Unified multi-channel inbox | ||||
| Telegram & WhatsApp native | ||||
| AI-powered translation | ||||
| Built-in CRM pipeline | ||||
| Developer API & webhooks | ||||
| Free plan available | ||||
| AI sentiment & auto-tagging | ||||
| Starting price (per seat) | $0 | $39 | $55 | $25 |
Umera currently supports Telegram, WhatsApp, Instagram DMs, Facebook Messenger, Email, and X (Twitter) DMs. We're actively adding more channels based on user feedback.
We built what we couldn't find
We've been on both sides — building products that live and die by customer conversations, and watching those conversations scatter across a dozen disconnected tools.
The pattern was always the same: context lost, leads gone cold, teams drowning in tabs.
Umera exists because we believe every interaction should live in one place — searchable, actionable, and owned by your team, not your tools.
Ready to unify your messages?
Be among the first to unify your messaging. Free for early adopters.
1,200+ on the waitlist
Free for small teams. Enterprise plans available. See pricing